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The Chilexpress Case: Strategic Brand Redefinition to Strengthen Its Market Position and Corporate Identity.

Chilexpress

New strategic definitions and brand identity, connected to the current and future challenges of the environment​

01

The challenge

We drove a new approach to workforce reskilling

Chilexpress is a brand whose essence is to connect people through transactions; however, it sought to evolve to better connect with its audiences, creating a positive impact for society through trust, agility, and sustainability in everything it does.

02

What we did

Our value proposition

  • Strategy and Purpose
  • Culture and Leadership
  • Brand and Experience
  • Design, Communications and Marketing
  • Research: Insights and Metrics

A comprehensive consulting process in which we developed an integrated diagnosis, strategic brand definitions, an update of the visual and verbal identity, and a value proposition for different segments.

We also supported the activation of all these elements across the brand’s touchpoints, creating a communications plan that allowed Chilexpress to reach its audiences with the right messages to achieve the desired brand repositioning.

03

Result

Our impact: a connected brand

A transformation process that aligned the entire company around a new strategy and identity connected to the needs of its audiences and the future of the business, in order to generate greater sustainability and a more positive impact on society. Chilexpress is the leading brand in its category.

The Chilexpress Case: Strategic Brand Redefinition to Strengthen Its Market Position and Corporate Identity.
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Let's talk

Behind every challenge lies an opportunity for impact.

Tell us where you are and let's talk about how to tackle it together.